Support Centre for Installers

All AC module installations must be Internet connected for the monitoring to receive the 25-year microinverter warranty. This Internet connection reports data to the Enphase monitoring platform, Enlighten on a per microinverter/module basis. The performance of each microinverter and module is visible to the installer via Enlighten and alerts are provided for any faulty equipment, such as an under-performing PV module or a faulty microinverter.
A photovoltaic (PV) solar system is comprised of solar panels, racks for placing the panels on your roof, electrical wiring and an inverter. From sunrise to sunset, the solar panels generate electricity (DC) which is sent to an inverter. The inverter converts the DC electricity into alternating current (AC), which is the type of electricity required for household use. The AC power is delivered directly to your home’s main electrical service panel for use by you and your family.
If the microinverter (or the associated PV module) should fail, only that PV module is offline. The remainder of the system continues to operate as normal – a key benefit of AC modules.
SunPower residential and commercial panels are backed by a 25-year limited Combined Power and Product Warranty.
SunPower offers a unified commissioning process for all components, including warranty registration, which simplifies and accelerates installations. This efficiency not only reduces labor time but also minimizes costs associated with complex installations, enabling you to serve more customers effectively.
By partnering with SunPower, you can enhance your business's efficiency, reputation, and profitability through access to superior products, comprehensive support, and valuable resources.
SunPower provides its partners with the SunPower One account, a comprehensive platform that includes training, certification, and advanced sales tools. Notably, partners can create detailed proposals in just two minutes, leading to a 24% conversion rate. The platform also features a 3D design tool for building-ready solar setups, enabling you to offer tailored solutions to your customers efficiently.