Support Centre for Installers

If an issue is detected via the Enlighten monitoring platform, please contact Enphase Customer Support. If the issue is related to the microinverter, Enphase will provide any service required under their warranty coverage. If Enphase determines the issue is related to the panel, the service will be transferred and supported by Maxeon Solar Technologies under the appropriate SunPower panel line warranty.

All AC module installations must be Internet connected for the monitoring to receive the 25-year microinverter warranty. This Internet connection reports data to the Enphase monitoring platform, Enlighten on a per microinverter/module basis. The performance of each microinverter and module is visible to the installer via Enlighten and alerts are provided for any faulty equipment, such as an under-performing PV module or a faulty microinverter.

SunPower residential and commercial panels are backed by a 25-year limited Combined Power and Product Warranty.

SunPower offers a unified commissioning process for all components, including warranty registration, which simplifies and accelerates installations. This efficiency not only reduces labor time but also minimizes costs associated with complex installations, enabling you to serve more customers effectively.

By partnering with SunPower, you can enhance your business's efficiency, reputation, and profitability through access to superior products, comprehensive support, and valuable resources.

SunPower provides its partners with the SunPower One account, a comprehensive platform that includes training, certification, and advanced sales tools. Notably, partners can create detailed proposals in just two minutes, leading to a 24% conversion rate. The platform also features a 3D design tool for building-ready solar setups, enabling you to offer tailored solutions to your customers efficiently.

SunPower's Maxeon panels come with an industry-leading 40-year warranty, reflecting their exceptional durability and performance. With a return rate of just 0.005% (one in 20,000), these panels are 100 times less likely to fail than conventional panels, ensuring long-term customer satisfaction and reducing after-sales service efforts.