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If a replacement is needed, who will provide the service?
If an issue is detected via the Enlighten monitoring platform, please contact Enphase Customer Support. If the issue is related to the microinverter, Enphase will provide any service required under their warranty coverage. If Enphase determines the issue is related to the panel, the service will be transferred and supported by Maxeon Solar Technologies under the appropriate SunPower panel line warranty.
What is the typical cost advantage of using SunPower Performance panels?
Costs vary from project to project. Performance panels generally have a price point that is competitive with Conventional Panels.
How is a system fault detected?
All AC module installations must be Internet connected for the monitoring to receive the 25-year microinverter warranty. This Internet connection reports data to the Enphase monitoring platform, Enlighten on a per microinverter/module basis. The performance of each microinverter and module is visible to the installer via Enlighten and alerts are provided for any faulty equipment, such as an under-performing PV module or a faulty microinverter.
How long will a SunPower solar system last?
SunPower residential and commercial panels are backed by a 25-year limited Combined Power and Product Warranty.
How does SunPower assist partners in reducing installation times and costs?
SunPower offers a unified commissioning process for all components, including warranty registration, which simplifies and accelerates installations. This efficiency not only reduces labor time but also minimizes costs associated with complex installations, enabling you to serve more customers effectively.
By partnering with SunPower, you can enhance your business's efficiency, reputation, and profitability through access to superior products, comprehensive support, and valuable resources.
How does SunPower support its partners in generating more sales?
SunPower provides its partners with the SunPower One account, a comprehensive platform that includes training, certification, and advanced sales tools. Notably, partners can create detailed proposals in just two minutes, leading to a 24% conversion rate. The platform also features a 3D design tool for building-ready solar setups, enabling you to offer tailored solutions to your customers efficiently.
Didn't find what you were looking for?
Call our toll-free number 0800 020 9886 or email us at CustomerService.UK@maxeon.com.
We are here to help and answer any questions you might have about your solar project!
