Support Centre for Homeowners

If an issue is detected via the Enlighten monitoring platform, please contact Enphase Customer Support. If the issue is related to the microinverter, Enphase will provide any service required under their warranty coverage. If Enphase determines the issue is related to the panel, the service will be transferred and supported by Maxeon Solar Technologies under the appropriate SunPower panel line warranty.

Yes. However, it may produce less electricity depending on the density of the cloud cover.

Not all solar systems are created equal. Of all solar panels on the market, SunPower panels convert more sunlight into electricity. This means our solar panels generate more power than conventional panels1 within the same amount of space and you’ll need fewer solar panels to produce the energy you need. You can maximise your available roof space to choose the best, unobstructed location for electricity production. You'll save more money on electricity costs over time with SunPower.

Enphase microinverters offer export control by reducing power production at each microinverter to maintain export to a defined power level—which can be zero for a zero-export site. The microinverters do not offer control of surplus power beyond export to the electricity network.​

Sunlight must be present for the system to generate electricity. At night, your system will hibernate, and your inverter will display a blank screen.

SunPower Performance 7 solar panels are different in many ways, they offer a combination of innovative technology and superior construction not seen in standard panels. One-third cut TOPCon shingled-cell technology is used to create high-efficiency Performance 7 solar panels, resulting in better sunlight capture than standard solar panels with lower efficiency. This translates to high power and reliable energy output, reducing electricity costs for customers. Additionally, the bifacial design allows energy generation from both sides of the panel, further optimising output and enabling solar design flexibility. 

Performance 7 solar panels are built to last. Using high-quality materials, they feature a glass-glass construction that shields them from harsh weather conditions. The flexible cell interconnections enable the panel to withstand temperature fluctuations, ensuring consistent energy production over the panel's lifespan. A low annual degradation rate helps Performance 7 solar panels to maintain their high-efficiency rate over time, whilst a low-temperature coefficient, guarantees optimal solar production even in hot climates. Experienced engineering and clever panel design incorporate strong shade management, offering resilience to a variety of shading scenarios that can detrimentally impact overall energy production. Performance 7 solar panels offer dependable energy output, durability, and long-term reliability not seen in standard panels.