Support Centre for Homeowners

SunPower residential and commercial panels are backed by a 25-year limited Combined Power and Product Warranty.

All AC module installations must be Internet connected for the monitoring to receive the 25-year microinverter warranty. This Internet connection reports data to the Enphase monitoring platform, Enlighten on a per microinverter/module basis. The performance of each microinverter and module is visible to the installer via Enlighten and alerts are provided for any faulty equipment, such as an under-performing PV module or a faulty microinverter.

A SunPower Maxeon solar panel can provide up to 85% more energy over its lifetime1 Power output varies by installation and location. Please consult your installer partner about expected output for the life of your system.  compared to other panels. It has a strong power output advantage from day one and maintains that power advantage over time with a .2% annual degradation rate. With its industry-leading 40-year warranty, this panel will grow in value over time.

If an issue is detected via the Enlighten monitoring platform, please contact Enphase Customer Support. If the issue is related to the microinverter, Enphase will provide any service required under their warranty coverage. If Enphase determines the issue is related to the panel, the service will be transferred and supported by Maxeon Solar Technologies under the appropriate SunPower panel line warranty.

With our Maxeon solar panels we offer the longest warrany in the industry: 40 years. And that covers both the product and the performance, which is not the case for all the other standard panel warranties. That’s because we know that our technology is designed to last even more than 40 years. Our Performance value line are backed by a 25-year Warranty. . Regular maintenance, environmental conditions, usage patterns, and technological advancements can influence their lifespan.