Support Centre for Installers

If an issue is detected via the Enlighten monitoring platform, please contact Enphase Customer Support. If the issue is related to the microinverter, Enphase will provide any service required under their warranty coverage. If Enphase determines the issue is related to the panel, the service will be transferred and supported by Maxeon Solar Technologies under the appropriate SunPower panel line warranty.

There are a number of methods but often cell customers use a soldering iron. Also we have an instruction guide that explains how to connect the cell and tabs so feel free to contact us from the inquiry page.

Costs vary from project to project. Performance panels generally have a price point that is competitive with Conventional Panels.

All AC module installations must be Internet connected for the monitoring to receive the 25-year microinverter warranty. This Internet connection reports data to the Enphase monitoring platform, Enlighten on a per microinverter/module basis. The performance of each microinverter and module is visible to the installer via Enlighten and alerts are provided for any faulty equipment, such as an under-performing PV module or a faulty microinverter.

A photovoltaic (PV) solar system is comprised of solar panels, racks for placing the panels on your roof, electrical wiring and an inverter. From sunrise to sunset, the solar panels generate electricity (DC) which is sent to an inverter. The inverter converts the DC electricity into alternating current (AC), which is the type of electricity required for household use. The AC power is delivered directly to your home’s main electrical service panel for use by you and your family.

There are a variety of key technical differences between SunPower Performance solar panels and Conventional Panels, including the design and layout of the solar cells and the electric architecture—which combine to enhance the reliability, performance and aesthetics of Performance panels.

To go into a bit more technical detail, first, we laser cut each SunPower Performance cell into strips and layer them in a shingled configuration to create a ‘hypercell’. This shingled hypercell allows us to fit more active cell area into each panel, boosting power and efficiency. Second, Performance cells are connected with a flexible joint interconnection to offer multiple and redundant paths for energy flow. This allows us to remove the front contact conductive ribbons and solder bonds found in conventional cells that can block active cell area and deteriorate over time, leading to cell failures and power deficits. Finally, SunPower Performance panels feature a unique parallel circuit architecture that significantly limits power loss in shade and soiling. The result is a superior shingled panel constructed with commodity cells, outperforming conventional panels in efficiency, performance and reliability.