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How is the system managed in three-phase? How are imbalances managed?
The Enphase three-phase Q Cable allows balanced and automated power management of each phase. Alternatively, when using three single-phase cables, care must be taken to balance the phases by installing a similar number of panels on each phase.
The Envoy-S communications gateway can also provide phase imbalance monitoring to ensure authorised limits are not exceeded. The Envoy is able to manage PV power production at the microinverter level to maintain balance within set limits.
If a replacement is needed, who will provide the service?
If an issue is detected via the Enlighten monitoring platform, please contact Enphase Customer Support. If the issue is related to the microinverter, Enphase will provide any service required under their warranty coverage. If Enphase determines the issue is related to the panel, the service will be transferred and supported by Maxeon Solar Technologies under the appropriate SunPower panel line warranty.
How can I attach the Interconnection tabs to the cells?
There are a number of methods but often cell customers use a soldering iron. Also we have an instruction guide that explains how to connect the cell and tabs so feel free to contact us from the inquiry page.
What happens during power outages?
Your system will automatically shut down. Safety requirements prohibit the system from producing electricity during a power outage or blackout, because there is a chance that the system could feed electricity into the electric grid while utility workers are accessing the grid. The system will restart automatically when power is restored.
What is the MOQ for each cells and interconnection tabs (Purpose is to string the cell together)?
- Maxeon Gen 3: 1500pcs/box
- Maxeon Gen 5: 1200pcs/Box
- Interconnection tabs:1200pcs/box
How do solar panels work?
When sunlight strikes a solar cell, it dislodges electrons from atoms, creating an electric current. Connectors on the cell's positive and negative sides form an electrical circuit. This flow of electrons generates electricity. Solar panels consist of numerous cells, and you can connect multiple panels to create a solar array. The greater the number of panels you use, the more energy you can produce.
Didn't find what you were looking for?
Call our toll-free number 0800 020 9886 or email us at CustomerService.UK@maxeon.com.
We are here to help and answer any questions you might have about your solar project!
