Support Centre for Homeowners

If an issue is detected via the Enlighten monitoring platform, please contact Enphase Customer Support. If the issue is related to the microinverter, Enphase will provide any service required under their warranty coverage. If Enphase determines the issue is related to the panel, the service will be transferred and supported by Maxeon Solar Technologies under the appropriate SunPower panel line warranty.

Get ready to save money on your electric bill each month while also helping save the environment. Your family’s energy usage and the size of your solar energy system installed will determine the size of your savings.

The amount you save with a solar energy system depends on several factors. These include your current energy consumption, local electricity rates, system size, available sunlight, and any incentives or rebates. Generally, home solar panels can significantly reduce or even eliminate your electricity bills. Over time, the savings can accumulate as you generate your own clean energy. Our Partner installers will help you choose the right solar technology and can help estimate potential savings based on your specific circumstances.

The average payback period for a solar panel installation can vary based on factors such as location, system size, energy consumption, panel technology and available incentives. On average, payback periods range from 5 to 10 years. This means that after this period, the cumulative savings on energy bills typically offset the initial investment.

With a string inverter there is a single point of failure. If the string inverter fails, the entire array is offline. However, with a microinverter each individual PV module has its own dedicated inverter. If the microinverter (or the associated PV module) should fail. only that PV module is offline while the remainder of the system continues to operate.​ Enphase microinverters have a publicly stated defect rate of 0.05%, which equates to 1 in 2000. Given that the Enphase defect rate is better than most string inverters, this results in a PV installation with higher reliability and a higher overall system uptime over the life of the array.

Additionally, Enphase microinverters have an estimated useful life of more than 25 years, compared with string inverters that typically last around 10 years.

Costs vary from project to project. Performance panels generally have a price point that is competitive with Conventional Panels.

The amount you can save on energy bills depends on your energy consumption, the number of solar panels you have, and local electricity rates. On average, homeowners can save anywhere from 20% to 70% on their electricity bills with solar panels.