Support Centre for Homeowners

A solar home energy system typically comprises solar panels, an inverter, batteries (if desired), and a grid connection. Our installer partners will meet with you to design your system based on your household usage, and wishes.
SunPower Performance 6 solar panels are the predecessor of our latest generation, SunPower Performance 7 solar panels. The technology is different between generation 6 and 7, but both generations are exceptional when compared to standard panels.
There are a variety of key technical differences between SunPower Performance 6 solar panels and standard panels, including the design and layout of the solar cells, the conductive material used, and the electrical architecture—which combine to enhance their reliability, performance and aesthetics.
To go into a bit more technical detail, we laser cut Mono PERC cells into six strips and layer them in a shingled configuration to create a ‘hypercell’. This shingled hypercell allows us to fit more active cell area into each panel, boosting power and efficiency. Using high-quality materials and premium encapsulants, they are built to last in harsh weather conditions. SunPower Performance 6 panels feature a unique parallel circuit architecture that significantly limits power loss from shade and soiling. The result is a high-quality shingled panel constructed with commodity cells, outperforming standard panels in efficiency, performance and reliability.
If an issue is detected via the Enlighten monitoring platform, please contact Enphase Customer Support. If the issue is related to the microinverter, Enphase will provide any service required under their warranty coverage. If Enphase determines the issue is related to the panel, the service will be transferred and supported by Maxeon Solar Technologies under the appropriate SunPower panel line warranty.
A SunPower Maxeon solar panel can provide up to 85% more energy over its lifetime1 Power output varies by installation and location. Please consult your installer partner about expected output for the life of your system. compared to other panels. It has a strong power output advantage from day one and maintains that power advantage over time with a .2% annual degradation rate. With its industry-leading 40-year warranty, this panel will grow in value over time.
All AC module installations must be Internet connected for the monitoring to receive the 25-year microinverter warranty. This Internet connection reports data to the Enphase monitoring platform, Enlighten on a per microinverter/module basis. The performance of each microinverter and module is visible to the installer via Enlighten and alerts are provided for any faulty equipment, such as an under-performing PV module or a faulty microinverter.
You can power your entire house using solar energy. By installing solar panels, you can generate electricity from sunlight and run your home's appliances, lighting, and other electrical systems. An inverter converts the solar-generated electricity into a usable form, and batteries can store excess energy for use during cloudy days or at night. Factors like your energy consumption, the size of the solar system, available sunlight, and location are all important. Our professional installers will help you determine the right setup for your needs.