Support Centre for Homeowners

A solar home energy system typically comprises solar panels, an inverter, batteries (if desired), and a grid connection. Our installer partners will meet with you to design your system based on your household usage, and wishes.

SunPower Performance 6 solar panels are the predecessor of our latest generation, SunPower Performance 7 solar panels. The technology is different between generation 6 and 7, but both generations are exceptional when compared to standard panels. 

There are a variety of key technical differences between SunPower Performance 6 solar panels and standard panels, including the design and layout of the solar cells, the conductive material used, and the electrical architecture—which combine to enhance their reliability, performance and aesthetics. 

To go into a bit more technical detail, we laser cut Mono PERC cells into six strips and layer them in a shingled configuration to create a ‘hypercell’. This shingled hypercell allows us to fit more active cell area into each panel, boosting power and efficiency. Using high-quality materials and premium encapsulants, they are built to last in harsh weather conditions. SunPower Performance 6 panels feature a unique parallel circuit architecture that significantly limits power loss from shade and soiling. The result is a high-quality shingled panel constructed with commodity cells, outperforming standard panels in efficiency, performance and reliability.

Your system will automatically shut down. Safety requirements prohibit the system from producing electricity during a power outage or blackout, because there is a chance that the system could feed electricity into the electric grid while utility workers are accessing the grid. The system will restart automatically when power is restored.

Should there be a fire, explosion, gas leak, system damage, or fuel spill around your system’s components, call your local emergency services. If the emergency requires you to seek safety immediately, do so first and then alert emergency personnel that you have a solar system so they can shut it down, if necessary. For assistance restarting your system after an emergency, please contact your Installer.

After market animal guards and other preventive measures exist that may help deter wildlife from coming into contact with your solar system. Please contact your Installer for options and pricing.

You can power your entire house using solar energy. By installing solar panels, you can generate electricity from sunlight and run your home's appliances, lighting, and other electrical systems. An inverter converts the solar-generated electricity into a usable form, and batteries can store excess energy for use during cloudy days or at night. Factors like your energy consumption, the size of the solar system, available sunlight, and location are all important. Our professional installers will help you determine the right setup for your needs.