Support Centre for Homeowners

SunPower Maxeon panels also deliver greater peace of mind, having earned the trust of experts by being more reliable and durable - and backed by our industry-leading Complete Confidence Warranty. Not only is this warranty stronger, but unlike most conventional warranties, it is based on actual field-testing data. For example, the power warranty promises no more than a 0.25%/ year power drop. This is backed by a study of more than 230MW across 149 actual global sites using a methodology developed in collaboration with NREL. We also know from actual field data that only 0.005% or 1 in 20,000 SunPower Maxeon panels have been returned under warranty. Lastly, SunPower Maxeon panels are built with our customers in mind, which means higher sustainability standards and more elegant design aesthetics than Conventional Panels. SunPower Maxeon panels have pioneered sustainability efforts in solar manufacturing, and have been recognized with the prestigious Cradle to Cradle Certified™ designation for direct current (DC) panels. The Cradle to Cradle designation demonstrates the products' quality based on rankings of material health, material reutilization, renewable energy use, water stewardship, and social fairness. 

SunPower Maxeon panels were also the first solar panel to disclose its ingredients through the Declare label. 

The back-contact cell design of SunPower Maxeon panels also delivers an uncluttered and elegant design aesthetic – with panels available in black and white backsheets. This has made SunPower Maxeon panels the panel of choice for architects and designers.

SunPower® Performance solar panels use high efficiency mono PERC cells, while Maxeon panels use SunPower's proprietary back contact technology developed for our Maxeon panels.

With our Maxeon solar panels we offer the longest warrany in the industry: 40 years. And that covers both the product and the performance, which is not the case for all the other standard panel warranties. That’s because we know that our technology is designed to last even more than 40 years. Our Performance value line are backed by a 30-year Warranty. . Regular maintenance, environmental conditions, usage patterns, and technological advancements can influence their lifespan.

As a SunPower installer, you gain access to:

1. Industry-leading high-efficiency solar panels.
2. Dedicated technical support and training.
3. Exclusive pricing and financing options.
4. A trusted brand with over 35 years of solar innovation.
5. Sales and marketing support to grow your business.

Visit our Installer Partner Program to learn more.

All SunPower product manuals, installation guides, and technical specifications are available in our installer portal. If you're a registered installer, you can log in to access these resources. If you need assistance, contact our support team.

We offer a range of support services, including:

1. Technical training on installation and maintenance.
2. Marketing resources to help you generate leads.
3. Dedicated account managers for personalized assistance.
4. Online tools and software for system design and customer proposals.

Contact us to learn how we can support your business.