Support Centre for Homeowners

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Some customers have achieved some clever customised DIY solutions for re-directing surplus power using Enphase APIs, however, Enphase does not currently offer products that re-direct surplus power.
If the microinverter (or the associated PV module) should fail, only that PV module is offline. The remainder of the system continues to operate as normal – a key benefit of AC modules.
No, the microinverter is detachable from the PV module so each component can be serviced separately.
SunPower residential and commercial panels are backed by a 25-year limited Combined Power and Product Warranty.
SunPower Maxeon panels also deliver greater peace of mind, having earned the trust of experts by being more reliable and durable - and backed by our industry-leading Complete Confidence Warranty. Not only is this warranty stronger, but unlike most conventional warranties, it is based on actual field-testing data. For example, the power warranty promises no more than a 0.25%/ year power drop. This is backed by a study of more than 230MW across 149 actual global sites using a methodology developed in collaboration with NREL. We also know from actual field data that only 0.005% or 1 in 20,000 SunPower Maxeon panels have been returned under warranty. Lastly, SunPower Maxeon panels are built with our customers in mind, which means higher sustainability standards and more elegant design aesthetics than Conventional Panels. SunPower Maxeon panels have pioneered sustainability efforts in solar manufacturing, and have been recognized with the prestigious Cradle to Cradle Certified™ designation for direct current (DC) panels. The Cradle to Cradle designation demonstrates the products' quality based on rankings of material health, material reutilization, renewable energy use, water stewardship, and social fairness.
SunPower Maxeon panels were also the first solar panel to disclose its ingredients through the Declare label.
The back-contact cell design of SunPower Maxeon panels also delivers an uncluttered and elegant design aesthetic – with panels available in black and white backsheets. This has made SunPower Maxeon panels the panel of choice for architects and designers.
SunPower® Performance solar panels use high efficiency mono PERC cells, while Maxeon panels use SunPower's proprietary back contact technology developed for our Maxeon panels.
Call our toll-free number 0800 020 9886 or email us at CustomerService.UK@maxeon.com.
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