Support Centre for Homeowners

Since 2015, SunPower Performance panels have been deployed across 60+ countries. Performance solar panels are generally segmented by application, and you will see Performance panel variants suitable for both residential and commercial applications. Additionally, there have been a number of SunPower Performance solar panel generations over the years. However, the two most prominent SunPower Performance generations in the market today are:
Not all solar systems are created equal. Of all solar panels on the market, SunPower panels convert more sunlight into electricity. This means our solar panels generate more power than conventional panels1 within the same amount of space and you’ll need fewer solar panels to produce the energy you need. You can maximise your available roof space to choose the best, unobstructed location for electricity production. You'll save more money on electricity costs over time with SunPower.
Sunlight must be present for the system to generate electricity. At night, your system will hibernate, and your inverter will display a blank screen.
The Enphase three-phase Q Cable allows balanced and automated power management of each phase. Alternatively, when using three single-phase cables, care must be taken to balance the phases by installing a similar number of panels on each phase.
The Envoy-S communications gateway can also provide phase imbalance monitoring to ensure authorised limits are not exceeded. The Envoy is able to manage PV power production at the microinverter level to maintain balance within set limits.
If an issue is detected via the Enlighten monitoring platform, please contact Enphase Customer Support. If the issue is related to the microinverter, Enphase will provide any service required under their warranty coverage. If Enphase determines the issue is related to the panel, the service will be transferred and supported by Maxeon Solar Technologies under the appropriate SunPower panel line warranty.
Yes. However, it may produce less electricity depending on the density of the cloud cover.