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What happens during power outages?
Your system will automatically shut down. Safety requirements prohibit the system from producing electricity during a power outage or blackout, because there is a chance that the system could feed electricity into the electric grid while utility workers are accessing the grid. The system will restart automatically when power is restored.
What should I do in an emergency?
Should there be a fire, explosion, gas leak, system damage, or fuel spill around your system’s components, call your local emergency services. If the emergency requires you to seek safety immediately, do so first and then alert emergency personnel that you have a solar system so they can shut it down, if necessary. For assistance restarting your system after an emergency, please contact your Installer.
Is there any instruction guide so that I can use it safely?
Yes, we have an instruction guide to share so feel free to contact us from inquiry.
I see SunPower cells for sale on the internet. Are these sales by you also?
Yes, we have an instruction guide to share so feel free to contact us from the inquiry page.
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Call our toll-free number 0800 020 9886 or email us at CustomerService.UK@maxeon.com.
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