Support Centre for Installers

SunPower residential and commercial panels are backed by a 25-year limited Combined Power and Product Warranty.

All AC module installations must be Internet connected for the monitoring to receive the 25-year microinverter warranty. This Internet connection reports data to the Enphase monitoring platform, Enlighten on a per microinverter/module basis. The performance of each microinverter and module is visible to the installer via Enlighten and alerts are provided for any faulty equipment, such as an under-performing PV module or a faulty microinverter.

In single-phase, 10 microinverters can be connected. In a three-phase installation, up to 30 microinverters can be connected on a single 20A three phase circuit breaker. Larger systems can be constructed with multiple AC branch circuits.

No, export limiting functionality is not yet compliant with RD 244/2019. Most installations with Enphase microinverters are residential scale (below 15kW) and are easily accepted without this compliance.​

Each microinverter is a single phase device. Three-phase installations are constructed with single phase microinverters distributed across the phases. The inverter will monitor power consumption at each phase using the CTs connected to the Envoy-S communications gateway, limiting grid export to the defined level, either on a per phase or aggregate basis as required.​In three-phase installations, can you divide surpluses by phases?

If an issue is detected via the Enlighten monitoring platform, please contact Enphase Customer Support. If the issue is related to the microinverter, Enphase will provide any service required under their warranty coverage. If Enphase determines the issue is related to the panel, the service will be transferred and supported by Maxeon Solar Technologies under the appropriate SunPower panel line warranty.