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How is the system managed in three-phase? How are imbalances managed?
The Enphase three-phase Q Cable allows balanced and automated power management of each phase. Alternatively, when using three single-phase cables, care must be taken to balance the phases by installing a similar number of panels on each phase.
The Envoy-S communications gateway can also provide phase imbalance monitoring to ensure authorised limits are not exceeded. The Envoy is able to manage PV power production at the microinverter level to maintain balance within set limits.
If a replacement is needed, who will provide the service?
If an issue is detected via the Enlighten monitoring platform, please contact Enphase Customer Support. If the issue is related to the microinverter, Enphase will provide any service required under their warranty coverage. If Enphase determines the issue is related to the panel, the service will be transferred and supported by Maxeon Solar Technologies under the appropriate SunPower panel line warranty.
How can I attach the Interconnection tabs to the cells?
There are a number of methods but often cell customers use a soldering iron. Also we have an instruction guide that explains how to connect the cell and tabs so feel free to contact us from the inquiry page.
How do SunPower Performance solar panels differ from SunPower® Maxeon® panel technology?
SunPower® Performance solar panels use high efficiency mono PERC cells, while Maxeon panels use SunPower's proprietary back contact technology developed for our Maxeon panels.
Didn't find what you were looking for?
Call our toll-free number 1 800 786 769 or email us at CustomerService.Australia@maxeon.com.
We are here to help and answer any questions you might have about your solar project!
