Support Centre for Installers

There are a variety of key technical differences between SunPower Performance solar panels and Conventional Panels, including the design and layout of the solar cells and the electric architecture—which combine to enhance the reliability, performance and aesthetics of Performance panels.

To go into a bit more technical detail, first, we laser cut each SunPower Performance cell into strips and layer them in a shingled configuration to create a ‘hypercell’. This shingled hypercell allows us to fit more active cell area into each panel, boosting power and efficiency. Second, Performance cells are connected with a flexible joint interconnection to offer multiple and redundant paths for energy flow. This allows us to remove the front contact conductive ribbons and solder bonds found in conventional cells that can block active cell area and deteriorate over time, leading to cell failures and power deficits. Finally, SunPower Performance panels feature a unique parallel circuit architecture that significantly limits power loss in shade and soiling. The result is a superior shingled panel constructed with commodity cells, outperforming conventional panels in efficiency, performance and reliability.

SunPower residential and commercial panels are backed by a 25-year limited Combined Power and Product Warranty.

All AC module installations must be Internet connected for the monitoring to receive the 25-year microinverter warranty. This Internet connection reports data to the Enphase monitoring platform, Enlighten on a per microinverter/module basis. The performance of each microinverter and module is visible to the installer via Enlighten and alerts are provided for any faulty equipment, such as an under-performing PV module or a faulty microinverter.

Costs vary from project to project. Performance panels generally have a price point that is competitive with Conventional Panels.

We built the Performance solar panels for high reliability, high efficiency and low degradation—driving an estimated 8% more energy yield in a fixed space over the first 30 years of operation when compared to Conventional mono PERC Panels1.

If an issue is detected via the Enlighten monitoring platform, please contact Enphase Customer Support. If the issue is related to the microinverter, Enphase will provide any service required under their warranty coverage. If Enphase determines the issue is related to the panel, the service will be transferred and supported by Maxeon Solar Technologies under the appropriate SunPower panel line warranty.