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How long will a SunPower solar system last?
SunPower residential and commercial panels are backed by a 25-year limited Combined Power and Product Warranty.
How is a system fault detected?
All AC module installations must be Internet connected for the monitoring to receive the 25-year microinverter warranty. This Internet connection reports data to the Enphase monitoring platform, Enlighten on a per microinverter/module basis. The performance of each microinverter and module is visible to the installer via Enlighten and alerts are provided for any faulty equipment, such as an under-performing PV module or a faulty microinverter.
What is the typical cost advantage of using SunPower Performance panels?
Costs vary from project to project. Performance panels generally have a price point that is competitive with Conventional Panels.
How long does charging take?
This will depend on your panel wattage, your battery watt-hour (Wh) capacity (a measurement of storage capacity) and the weather. A 150 Wh battery will charge faster than a 500 Wh battery because the 500 Wh battery has more storage capacity, therefore requiring more time to fully charge. In addition, a 100-watt panel will charge a battery faster than a 50-watt panel exposed to the same amount of sunlight.
Charging time will be affected by weather, shade, time-of-day, age and use of battery, efficiency of the charge controller, placement of the solar panels, and other operational factors. Be sure to look on your solar-compatible battery for an estimate of charging times as well as panel-wattage compatibility, and always check the charging characteristics of the battery to ensure it’s compatible with the wattage of the panel.
For higher battery capacity (greater than 150 Wh) we recommend using a 100-watt panel. Before doing this, however, please ensure that the battery you are charging is compatible with this wattage and use a compatible charge controller.
If a replacement is needed, who will provide the service?
If an issue is detected via the Enlighten monitoring platform, please contact Enphase Customer Support. If the issue is related to the microinverter, Enphase will provide any service required under their warranty coverage. If Enphase determines the issue is related to the panel, the service will be transferred and supported by Maxeon Solar Technologies under the appropriate SunPower panel line warranty.
Didn't find what you were looking for?
Call our toll-free number 1 800 786 769 or email us at CustomerService.Australia@maxeon.com.
We are here to help and answer any questions you might have about your solar project!
