Support Centre for Installers

AC solutions are compatible with AC energy storage solutions. When using Enphase Storage, you can see the energy flows on Enlighten, Enphase’s system monitoring application. If you choose a different storage solution provider, you will need to use their monitoring application to see the energy flows of the battery.​

SunPower residential and commercial panels are backed by a 25-year limited Combined Power and Product Warranty.

All AC module installations must be Internet connected for the monitoring to receive the 25-year microinverter warranty. This Internet connection reports data to the Enphase monitoring platform, Enlighten on a per microinverter/module basis. The performance of each microinverter and module is visible to the installer via Enlighten and alerts are provided for any faulty equipment, such as an under-performing PV module or a faulty microinverter.

This will depend on your panel wattage, your battery watt-hour (Wh) capacity (a measurement of storage capacity) and the weather. A 150 Wh battery will charge faster than a 500 Wh battery because the 500 Wh battery has more storage capacity, therefore requiring more time to fully charge. In addition, a 100-watt panel will charge a battery faster than a 50-watt panel exposed to the same amount of sunlight.

Charging time will be affected by weather, shade, time-of-day, age and use of battery, efficiency of the charge controller, placement of the solar panels, and other operational factors. Be sure to look on your solar-compatible battery for an estimate of charging times as well as panel-wattage compatibility, and always check the charging characteristics of the battery to ensure it’s compatible with the wattage of the panel.

For higher battery capacity (greater than 150 Wh) we recommend using a 100-watt panel. Before doing this, however, please ensure that the battery you are charging is compatible with this wattage and use a compatible charge controller.

Your system will automatically shut down. Safety requirements prohibit the system from producing electricity during a power outage or blackout, because there is a chance that the system could feed electricity into the electric grid while utility workers are accessing the grid. The system will restart automatically when power is restored.

If an issue is detected via the Enlighten monitoring platform, please contact Enphase Customer Support. If the issue is related to the microinverter, Enphase will provide any service required under their warranty coverage. If Enphase determines the issue is related to the panel, the service will be transferred and supported by Maxeon Solar Technologies under the appropriate SunPower panel line warranty.