Support Centre for Homeowners

All AC module installations must be Internet connected for the monitoring to receive the 25-year microinverter warranty. This Internet connection reports data to the Enphase monitoring platform, Enlighten on a per microinverter/module basis. The performance of each microinverter and module is visible to the installer via Enlighten and alerts are provided for any faulty equipment, such as an under-performing PV module or a faulty microinverter.
SunPower AC solutions offer higher yield, easier and faster installation, and greater flexibility. There are also other benefits such as reliability, shading advantages and low-light power responses.
No, the microinverter is detachable from the PV module so each component can be serviced separately.
The Enphase three-phase Q Cable allows balanced and automated power management of each phase. Alternatively, when using three single-phase cables, care must be taken to balance the phases by installing a similar number of panels on each phase.
The Envoy-S communications gateway can also provide phase imbalance monitoring to ensure authorised limits are not exceeded. The Envoy is able to manage PV power production at the microinverter level to maintain balance within set limits.
In single-phase, 10 microinverters can be connected. In a three-phase installation, up to 30 microinverters can be connected on a single 20A three phase circuit breaker. Larger systems can be constructed with multiple AC branch circuits.
Yes, AC modules can be installed on Delta grid arrangement with 230V between phases. No additional transformer equipment is required for typical LV connections. Alongside the microinverters that are supplied as part of the PV module, installers will need to purchase Q cables, cable accessories and the Envoy-S communications gateway. Contact your Sales Manager to access additional installer tools to learn more about site design and balance of system requirements. In addition to the AC module, what additional components are needed to complete the installation? In addition to the AC module, installers will need to purchase Q cables, cable accessories, and the Envoy-S communications gateway. Contact your Sales Manager to access additional installer tools to learn more about site design and balance of system requirements.
Call our toll-free number 1 800 786 769 or email us at CustomerService.Australia@maxeon.com.
We are here to help and answer any questions you might have about your solar project!
Fill out the form below and you will be contacted directly by one of our certified partners closest to your home who will guide you in this new sustainable journey.