Support Centre for Homeowners

A photovoltaic (PV) solar system is comprised of solar panels, racks for placing the panels on your roof, electrical wiring and an inverter. From sunrise to sunset, the solar panels generate electricity (DC) which is sent to an inverter. The inverter converts the DC electricity into alternating current (AC), which is the type of electricity required for household use. The AC power is delivered directly to your home’s main electrical service panel for use by you and your family.
A microinverter is a small electronic device that sits beneath each solar panel. It’s main task is to convert direct current (DC) from your solar panels into alternating current (AC) electricity that you can use in your home or export to the grid.
After market animal guards and other preventive measures exist that may help deter wildlife from coming into contact with your solar system. Please contact your Installer for options and pricing.
With a string inverter there is a single point of failure. If the string inverter fails, the entire array is offline. However, with a microinverter each individual PV module has its own dedicated inverter. If the microinverter (or the associated PV module) should fail. only that PV module is offline while the remainder of the system continues to operate. Enphase microinverters have a publicly stated defect rate of 0.05%, which equates to 1 in 2000. Given that the Enphase defect rate is better than most string inverters, this results in a PV installation with higher reliability and a higher overall system uptime over the life of the array.
Additionally, Enphase microinverters have an estimated useful life of more than 25 years, compared with string inverters that typically last around 10 years.
If the microinverter (or the associated PV module) should fail, only that PV module is offline. The remainder of the system continues to operate as normal – a key benefit of AC modules.
Should there be a fire, explosion, gas leak, system damage, or fuel spill around your system’s components, call your local emergency services. If the emergency requires you to seek safety immediately, do so first and then alert emergency personnel that you have a solar system so they can shut it down, if necessary. For assistance restarting your system after an emergency, please contact your Installer.