Support Centre for Homeowners

AC solutions are compatible with AC energy storage solutions. When using Enphase Storage, you can see the energy flows on Enlighten, Enphase’s system monitoring application. If you choose a different storage solution provider, you will need to use their monitoring application to see the energy flows of the battery.
A photovoltaic (PV) solar system is comprised of solar panels, racks for placing the panels on your roof, electrical wiring and an inverter. From sunrise to sunset, the solar panels generate electricity (DC) which is sent to an inverter. The inverter converts the DC electricity into alternating current (AC), which is the type of electricity required for household use. The AC power is delivered directly to your home’s main electrical service panel for use by you and your family.
After market animal guards and other preventive measures exist that may help deter wildlife from coming into contact with your solar system. Please contact your Installer for options and pricing.
You can power your entire house using solar energy. By installing solar panels, you can generate electricity from sunlight and run your home's appliances, lighting, and other electrical systems. An inverter converts the solar-generated electricity into a usable form, and batteries can store excess energy for use during cloudy days or at night. Factors like your energy consumption, the size of the solar system, available sunlight, and location are all important. Our professional installers will help you determine the right setup for your needs.
A solar energy system typically comprises components such as solar panels, an inverter, batteries (if desired), and a grid connection (where relevant). Our installer partners will meet with you to design your system based on your needs and wishes.
Should there be a fire, explosion, gas leak, system damage, or fuel spill around your system’s components, call your local emergency services. If the emergency requires you to seek safety immediately, do so first and then alert emergency personnel that you have a solar system so they can shut it down, if necessary. For assistance restarting your system after an emergency, please contact your Installer.
Call our toll-free number 1 800 786 769 or email us at CustomerService.Australia@maxeon.com.
We are here to help and answer any questions you might have about your solar project!
Fill out the form below and you will be contacted directly by one of our certified partners closest to your home who will guide you in this new sustainable journey.