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How do solar systems work?
A photovoltaic (PV) solar system is comprised of solar panels, racks for placing the panels on your roof, electrical wiring and an inverter. From sunrise to sunset, the solar panels generate electricity (DC) which is sent to an inverter. The inverter converts the DC electricity into alternating current (AC), which is the type of electricity required for household use. The AC power is delivered directly to your home’s main electrical service panel for use by you and your family.
I see SunPower cells for sale on the internet. Are these sales by Maxeon Solar Technologies also?
These are not SunPower or Maxeon Solar Technologies sales sites. We cannot guarantee the effectiveness or safety of those cells.
Is there any instruction guide so that I can use it safely?
Yes, we have an instruction guide to share so feel free to contact us from inquiry.
What is the MOQ for each cells and interconnection tabs (Purpose is to string the cell together)?
- Maxeon Gen 3: 1500pcs/box
- Maxeon Gen 5: 1200pcs/Box
- Interconnection tabs:1200pcs/box
How is a system fault detected?
All AC module installations must be Internet connected for the monitoring to receive the 25-year microinverter warranty. This Internet connection reports data to the Enphase monitoring platform, Enlighten on a per microinverter/module basis. The performance of each microinverter and module is visible to the installer via Enlighten and alerts are provided for any faulty equipment, such as an under-performing PV module or a faulty microinverter.
What should I do in an emergency?
Should there be a fire, explosion, gas leak, system damage, or fuel spill around your system’s components, call your local emergency services. If the emergency requires you to seek safety immediately, do so first and then alert emergency personnel that you have a solar system so they can shut it down, if necessary. For assistance restarting your system after an emergency, please contact your Installer.
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Call our toll-free number 1 800 786 769 or email us at CustomerService.Australia@maxeon.com.
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